Features & Benefits
- FortiCare device-based support provides firmware updates, technical support, and foundational FortiGuard subscriptions for dynamic policies
- 24x7 and Advanced Support Engineer levels available
- Advanced Services provide a designated support engineer and logistics support, alongside training and flexible service points
- Professional Services brings technical experts into your project planning
- 24x7 FortiCare Contract includes 24x7 Comprehensive Support, Advanced Hardware Replacement (NBD), Firmware and General Upgrades, and Application Control
- Assurance of around-the-clock coverage and fast turnaround for replacement of defective hardware.